Notice Regarding Special Repair Charges for Fujifilm Products Damaged by Heavy Rain from July 3, 2020
July 9, 2020
We would like to extend our deepest sympathies to all the victims of the heavy rain from July 3, 2020, and pray for the earliest possible recovery.
Fujifilm products that can be repaired by this disaster will be repaired at a special price.
Target
- Repairable Fujifilm products damaged by heavy rain from July 3, 2020
- Fujifilm products that can be repaired and are owned by customers residing in areas where the Disaster Relief Act was applied in this disaster and damaged by this disaster
Local Cabinet Office website where the Disaster Relief Act was applied due to heavy rain from July 3, 2020
Products
Digital cameras, film cameras, instant cameras, smartphone printers, digital photo albums
Special repair fee
For repairable products, we will usually pay 50% of the repair fee.
*Please contact us separately for flooding, flooding, and severe shock (burnout). Also, repair may not be possible depending on the damage situation.
* Consumption tax, cash on delivery fee, shipping fee, etc. are not applicable.
Correspondence period
December 25, 2020 (Friday) Until repair acceptance
How to request special repair
As a general rule, please attach the disaster certificate issued by a public institution (copy is possible) and request it to the following contact.
The information desk
FUJIFILM Repair Service Center 95-1
Kawakita Nakamura, Wakayanagi, Kurihara City, Miyagi Prefecture 989-5501 TEL: 050-3786-1040 FAX: 050-3786-2040
* If your photo is submerged in water, please refer to the following website and take appropriate measures to minimize deterioration of the photo.
We recommend that you take action as soon as possible so that you will not lose your precious memories.
Handling of submerged photos
To everyone affected Read More »
