Fujifilm X-T4 Vertical Battery Grip VG-XT4 Missing Warranty Card


Apology and notice for non-enclosed warranty for digital camera “FUJIFILM X-T4” accessory “Vertical battery grip VG-XT4”

May 1, 2020

FUJIFILM Imaging Systems Co., Ltd.

Dear customer

We would like to thank you for your continued patronage of Fujifilm products.
It has been revealed that the “Vertical Battery Grip VG-XT4”, which was released on April 28, 2020 (Tuesday), was shipped without a product warranty.

product name

Vertical position battery grip VG-XT4

Therefore, we will support the following for this product.

[If you request free repair within 1 year after purchasing the vertical battery grip (* 1)]

(1) When the vertical battery grip (* 1) and digital camera (* 2) or digital camera lens kit (* 3) are purchased at the same time
If you show the camera body warranty of the digital camera “FUJIFILM X-T4” to our repair window, we will correspond.
② When purchasing only the vertical battery grip (* 1)
We will do our best to present the receipt showing your purchase history or a copy of the receipt to our repair service.

[When requesting the product warranty for the vertical battery grip (* 1)]

We will send it to the designated address by mail, so please contact the following support center.

* 1 Vertical battery grip “VG-XT4”

* 2 Digital camera “FUJIFILM X-T4”

* 3 Digital camera lens kit “FUJIFILM X-T4” “XF16-80mmF4 R OIS WR”

We sincerely apologize for causing any inconvenience to our customers.

We will make further quality control and strive to prevent recurrence.

Fujifilm X-T News, Rumors, and Collaboration
Fujifilm X-T Owners Group
Fujifilm X-T Page

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Fujifilm X-T4 Preorder: B&H Photo / Amazon / Adorama
VG-XT4 Vertical Battery Grip: B&H Photo Amazon / Adorama
NP-W235 Battery:  B&H Photo / Amazon / Adorama
Fujifilm BC-W235 Dual Battery Charger: B&H Photo / Amazon / Adorama

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