Category Archives: Press releases

Fujifilm X-T4, X-Pro3, and X-E4 Firmware Issues Discovered: Fix Coming Soon

Regarding The Upgraded Firmware For X-T4, X-Pro3, and X-E4 To our valued customers Thank you very much for purchasing and using our products. We have found a malfunction in the upgraded firmware for the three models posted on our website on June 29 2021. Therefore, we temporarily stopped the disclosure of the firmware. < Applicable […]

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Restoration of Normal Business For Customers and Business Partners

Restoration of normal business for customers and business partners We confirmed unauthorized access to the servers we use from the outside, and on June 2, we stopped all servers and computers that could affect us and shut down the network. After that, from June 4th, we started operating servers and computers that were confirmed to […]

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New release of “COVID-19 Pneumonia Image Analysis Program”

New release of “COVID-19 Pneumonia Image Analysis Program” Supports diagnostic imaging of new coronavirus pneumonia Automatic analysis of chest CT images using AI technology Fujifilm Co., Ltd. (President: Kenji Sukeno) has indicated and confirmed the possibility (confidence) that the chest CT image contains characteristic imaging findings of the new coronavirus pneumonia (hereinafter, COVID-19 pneumonia). We have […]

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Notice of Full Restoration of “Product / Service Inquiries” and “Repair Service”

Notice of full restoration of “Product / Service Inquiries” window and “Repair Service” window Due to network interruption due to unauthorized access to our server from the outside, we were unable to respond to telephone calls and emails from each of our inquiries. We are pleased to inform you that we are now resuming acceptance […]

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Fujifilm Refuses to Pay Ransomware Demand

Fujifilm has been very responsive and open about the ransomware attack that they reported a few days ago here and here. Fortunately, Fujifilm was able to turn to its backups so they did not have to pay to get operations up and running again. Computers in the US, Europe, the Middle East, and Africa are […]

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Updated: Unauthorized Access to Fujifilm servers

Updated: Unauthorized access to Fujifilm servers FUJIFILM Corporation has been carrying out an investigation into possible  unauthorized access to its server from outside of the company. A special Task Force, including external experts, was immediately established, and all networks and servers were shut down to determine the extent and the scale of the issue. Below […]

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