Notice regarding special repair charges for Fujifilm products damaged by the March 16, 2022 earthquake with an epicenter off the coast of Fukushima Prefecture
We would like to express our deepest sympathies to all the victims of the March 16, 2022 earthquake with its epicenter off the coast of Fukushima Prefecture, and pray for the earliest possible recovery.
We will repair Fujifilm products that have been damaged by this disaster at a special price.
subject
- Repairable Fujifilm products damaged by the March 16, 2022 earthquake with an epicenter off the coast of Fukushima Prefecture
- Repairable Fujifilm products owned by customers living in areas to which the Disaster Relief Act was applied due to this disaster and damaged by this disaster.
Areas to which the Disaster Relief Act was applied due to the March 16, 2022 earthquake with an epicenter off the coast of Fukushima Prefecture
Products
Digital camera, film camera, instax “check”, instax “check” printer
binoculars (TS12 x 28, TS16 x 28, HC8 x 42, HC10 x 42, TS-X 1440)
Special repair fee
For repairable products, we will support it at 50% of the normal repair fee.
* Please contact us for flooding, flooding, severe shock (burning), etc. In addition, it may not be possible to repair depending on the damage situation.
* Consumption tax, cash on delivery fee, shipping fee, etc. are not applicable.
Correspondence period
Until September 30, 2022 (Friday) for repair reception
Special repair request method
As a general rule, please attach a disaster certificate (copy is acceptable) issued by a public institution and request it from the following window.
The information desk
Fuji Film Repair Service Center
95-1 Kawakitanakamonji, Wakayanagi, Kurihara City, Miyagi Prefecture 989-5501
TEL: 0570-04-1040 FAX: 050-3786-2040
* If you cannot use the Navi Dial, please call 03-6625-2810.
* If your photo is submerged, please refer to the following website and take appropriate measures to minimize the deterioration of the photo.
We recommend that you take action as soon as possible so that you do not lose your irreplaceable memories.
Handling of submerged photos
