Fujifilm Refuses to Pay Ransomware Demand

Fujifilm has been very responsive and open about the ransomware attack that they reported a few days ago here and here. Fortunately, Fujifilm was able to turn to its backups so they did not have to pay to get operations up and running again. Computers in the US, Europe, the Middle East, and Africa are now fully restored and operational according to what Fujifilm told Verdict.

Fujifilm said it would not comment on the amount demanded by the ransomware gang. The company has started bringing its network, servers, and computers in Japan “back into operation” and is aiming to be fully up and running “this week”. It has also restarted some product deliveries, which were particularly hard hit by the cyberattack.

“Fujifilm Corporation in Tokyo does not comment on the demand but I can confirm we have not paid any ransom,” the Fujifilm spokesperson said.

It’s a good thing Fujifilm has solid IT procedures that allowed them to recover operations from backups. More companies should have this minimum capability. I know firsthand how expensive large-scale IT backup plans can be, but it only takes one major incident to recoup your investment. It also sounds like the attackers never got close to customer data, which should help put some customers at ease:

However, Fujifilm Europe said it is “highly confident that no loss, destruction, alteration, unauthorised use or disclosure of our data, or our customers’ data, on Fujifilm Europe’s systems has been detected.”

We presently have no indication that any of our regional systems have been compromised, including those involving customer data.”

The Bleeping Computer reported that the infection used against Fujifilm was the Qbot trojan and it likely came from a ransomware-as-a-service gang REvil, but Fujifilm does not agree that REvil is behind the attack. REvil’s ransomware is also known as Sodinokibi and it was used to attack JBS the world’s largest meat producer, but they paid the ransom for their data and should be fully operational over the weekend.

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via verdictBleeping Computer


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