Fujifilm GFX100 Broken Grip Shutter Release Lock Follow Up

Fujifilm has been turning cameras around quickly that are part of the repair notice issued last month. Most repairs seem to take about 3 days in total, but a few have had to go in twice for repair. The few that have had to be serviced twice are probably partially why Fujifilm is extending the warranty on affected cameras to 2 years instead of one. This is not ideal and I would really like to see a free extension to 3-5 years, but at least it is something.

There are a few making a big deal about this error due to the price of the camera, but many other camera makes have had similar issues and not extended the warranty. Most notably the Leica M240 launched with camera strap lugs that would just come out and let the $7,000 Leica M240 fall freely to the ground unless you were lucky enough to catch the camera by the strap as it fell. This was made much worse by an almost month long turn around time for repair, so 3 days isn’t bad on a higher volume camera than the M.

Above you can see an example of how freely the vertical grip shutter release lock moves when the bearing comes out or is close to out. There is absolutely no resistance in turning the nob and the only stop in motion comes from the reflex of the switch no longer acting as a switch. If your camera is included in the list of serial numbers than you need to send your camera in, because if the bearing from the vertical grip shutter release lock gets loose inside the camera it can cause a lot more damage, which will likely take longer to repair.

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