My shutter lock broke last week while walking around Miami for my Laowa 17mm f/4 GFX Zero-D review (I didn’t really use it), so I contacted Fujifilm and received some good news. Those affected by the Side Shutter Release “Lock” Defect will have the warranty of their camera extended to two years. Fujifilm hasn’t exactly worked out how this will happen, but according to FPS:
The extended warranty will be applied to the affected GFX 100 cameras that are being sent in. We will send you an extended warranty or it will be added to your registration. They haven’t made the decision yet.
This is very good news for those affected, but I think a camera at this price point should come with a 2-3 year warranty, to begin with. I have a lot of thoughts about the Fujifilm GFX100 that I will be sharing soon, but in the meantime, if you have any questions about the GFX100 shutter release problem feel free to contact Fujifilm at 1-800-659-3854.
Follow Fujiaddict on Facebook, Twitter, Instagram, and YouTube
Fujifilm GFX News, Rumors, and Collaboration
Fujifilm GFX Owners Group
Fujifilm GFX Page
Fujifilm GFX100: B&H Photo / Amazon / Adorama
