Capture One Pro 22 Camera Specific Discontinuation FAQ

• 3 years ago

Capture One Pro 22: B&H Photo

Capture One recently announced it would discontinue its Fujifilm, Sony, and Nikon specific software. Below you can see what that means to you if you are currently using one of these editions.

Brand versions removal description and FAQ

This year we’re making some exciting additions to our product line-up. Next month you’ll discover a powerful new way to collaborate with Capture One Live, and in the spring you can expect our very first iOS app with Capture One for iPad. To pave the way for these new products, we’re making some changes to our existing line-up.

From January 18th, we will no longer offer versions of Capture One that are limited to supporting only one camera brand. This affects the following products:

· Capture One for Sony

· Capture One for Fujifilm

· Capture One for Nikon

Instead, we will simply offer Capture One Pro, which includes support for all camera brands.

All existing versions of Capture One will continue to work as it is. We will also continue to provide feature updates during the life of Capture One 22.

To see how this impacts you, choose an option below:

1. I am a subscription customer using Capture One for Sony / Nikon / Fujifilm.

2. I have a perpetual license for version 22 of Capture One for Sony / Nikon / Fujifilm purchased before 18.01.22.

3. I have a perpetual license for version 21 or older of Capture One for Sony / Nikon / Fujifilm.

4. I have a perpetual license for version 22 of Capture One for Sony / Nikon / Fujifilm, purchased through a reseller after 18.01.22. 

I am a subscription customer using Capture One for Sony / Nikon / Fujifilm.

• You’ll get a free upgrade to our flagship product, Capture One Pro in early April 2022. That means from that date you’ll be able to use any camera brand you like.
• Your current version of Capture One for Sony / Nikon / Fujifilm will continue to work as it is until you choose to update your software to the latest version (in April), after which you will be on the Pro version.
• To claim your free upgrade in April, all you have to do is download and install the new version, using the same license key you have now. We’ll contact you again closer to the date with a reminder and instructions on how to do this.
• If you prefer to remain on your current version, we will continue to provide feature updates during the life of Capture One 22.

I have a perpetual license for version 22 of Capture One for Sony / Nikon / Fujifilm purchased before 18.01.22

• You’ll get a free upgrade to our flagship product, Capture One Pro in early April 2022. That means you’ll be able to use any camera brand you like.
• Your current version of Capture One for Sony / Nikon / Fujifilm will continue to work as it is.
• To claim your free upgrade in April, we’ll send you a special upgrade code along with instructions closer to the date.
• If you prefer to remain on your current version, we will continue to provide feature updates during the life of Capture One 22.

I have a perpetual license for version 21 or older of Capture One for Sony / Nikon / Fujifilm.

• If you wish at some point to upgrade to the latest version of Capture One, you will only be able to upgrade to Capture One Pro 22 (which supports all camera brands).
• Your current version of Capture One for Sony / Nikon / Fujifilm will continue to work as it is.
• We understand this will come at a higher price, so for the next 3 months (until 18.04.22), you will be able to upgrade to Capture One Pro 22 at a 25% discount. This brings the cost down to the same price you would have originally paid to upgrade to Capture One 22 for Sony / Nikon / Fujifilm.
• To claim your discounted upgrade to Capture One Pro 22 at any time in the next 3 months, simply visit the upgrade store.

I have a perpetual license for version 22 of Capture One for Sony / Nikon / Fujifilm, purchased through a reseller after 18.01.22

• Your version of Capture One for Sony / Nikon / Fujifilm will continue to work as it is.
• We will continue to provide feature updates during the life of Capture One 22.

Frequently asked questions

Why are you doing this?

We’re streamlining our existing offering of products so we can focus on our goal to become the most efficient E2E photography and collaboration platform for photographers. For example, next month we are launching Capture One Live, and in the spring you can expect our very first iOS app with Capture One for iPad.

We’ve also listened to feedback from our community and want to make sure our products fit the way you work. One of the things is making sure that you can work on as many types of RAW images as possible, regardless of whether they come from.

What does this mean for your relationships with camera manufacturers like Sony, Nikon & Fujifilm?

We continue to strengthen our very close collaboration with hardware manufacturers and we will continue to add specific profiles for cameras and lenses to Capture One software.

I have a perpetual license for Capture One for Sony / Nikon / Fujifilm 21 or an older version. Will my software continue to work?

Yes, your software will continue to work as it is.

I have a subscription to Capture One for Sony / Nikon / Fujifilm, will I pay more after the upgrade?

No. You will continue to pay the same amount you do now and over the same time period (eg. monthly or annually) for as long as you remain a subscriber.

Am I eligible for a free upgrade?

You are eligible for a free upgrade if you fall under one of the following groups:

• You currently have a subscription for Capture One for Sony / Nikon / Fujifilm.
• You own a perpetual license for Capture One 22 (the latest major release on Dec 9, 2021) for Sony / Nikon / Fujifilm

I am eligible for a free upgrade, what do I do?

You will receive your free upgrade in early April 2022. You can see an overview of how to upgrade in this article above. We will contact you closer to the date with a reminder and instructions on how to upgrade.

I am eligible for a free upgrade but I want to stay on my current version. Can I do that?

Yes. While we recommend users upgrade to the latest version where available, you can continue to stay on your current version which will continue to work as it is.

Do I have to claim my free upgrade within a certain time period?

While we recommend you upgrade as soon as possible, the opportunity will be available to you until the release of Capture One 23, expected in the latter part of 2022. You will receive a reminder well before this date.

What will happen to my sessions and catalogs when I move to a new version?

All of these are safe but will need to be updated if you wish to edit them within Capture One. You can find instructions on how to do this here: Upgrading a Catalog

I am using an Express version, does this impact me?

No changes are being made to our Express product at this stage. Your software will continue to work as it is.