DANGEROUS!!! Wall Plug for AC Power Adapter AC-5VF for Digital Cameras

• 7 years ago

Wall Plug for AC Power Adapter AC-5VF for Digital Cameras

To our valued customers

Thank you very much for purchasing and using our products.

Fujifilm announced that it has received 6 reports of a cracked or damaged wall plug for AC power adapter AC-5VF for certain FUJIFILM digital cameras. We confirmed that the strength of the wall plug within certain manufacturing lots may not be enough in rare cases. A weak wall plug may crack or break and possibly be separated from the AC power adapter. If a cracked or broken wall plug separates while still connected to an electric outlet, there is a possibility to deliver an electric shock. Therefore, please stop using the AC power adapter AC-5VF until you have identified whether or not your wall plug is included in the corresponding manufacturing lots set forth below. In particular, never use a cracked or broken AC power adapter AC-5VF.

We haven’t received any report of an electric shock. But we will replace your affected AC power adapters AC-5VF with new ones for free as a proactive solution to prevent electric shock accidents.

• *To check whether your AC power adapter AC-5VF may have a suspect wall plug, please refer to the description below. This concern is limited to the wall plug type A mainly used in the USA, Canada, Mexico, China and Japan.

Until we deliver the replacements, please charge your camera only by connecting to your PC via the bundled USB cable and not by using the wall plug.

We deeply apologize for any inconvenience this may cause but our priority is your safety with our products.

AC Power Adapter AC-5VF

* No other adapters are affected and you may continue to use them.

Some lots of AC Power Adapter AC-5VF bundled with certain camera models and serial numbers listed below are applicable to this issue.

 

You can check your adapter by serial number at Fujifilm