Very few users meet the conditions below exactly, but those that do have experienced lockups that require the battery to be removed to reset the camera. Firmware 4.00 is a big step forward, so it might take Fujifilm a little while to fully figure out this bug, but if you change a few settings the bug shouldn’t occur at all.
Notice for customers
We have confirmed that X-Pro2 with the upgraded firmware (ver.4.00) released on Dec 22 2017 stops working in certain settings.
We deeply apologize for your inconvenience this may cause. The symptom will happen only when all three conditions below are set at the same time.
1) IMAGE QUALITY : FINE+RAW or NORMAL + RAW
2) RAW RECORDING : LOSSLESS COMPRESSED
3) DRIVE : any of ADVANCED FILTER
* This is not factory setting. If the symptom happens, please remove the battery once for recovery. We are preparing a revised firmware as a solution and plan to release it as soon as possible.
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